Every review answered. Every reply approved by you.
ReviewHive brings your Google, Facebook, Tripadvisor, App Store and Google Play reviews into one inbox, drafts replies in your voice, and waits for you to press send.
Start free, no card neededSee how it works
Never miss the bad one
Reviews from every source you connect land in one inbox and stay in sync. The ones that need you rise to the top, and an email finds you the same day.
- Synced on its own
- Google and Facebook import your history and keep syncing. Google Play, the App Store and Tripadvisor connect today, in beta.
- Sorted by what needs you
- Low ratings and reviews the AI Analyst marks urgent come first. Filter by rating, source, reply status or topic.
- An email the same day
- A one or two star review, or an urgent one, emails your admins as it lands. A daily digest covers the rest if you want one.
- Daniel R.2 h agoUrgent
Charged twice for the same booking and nobody picks up the phone.
BillingEmailed to your admins - Lea M.YesterdayDraft ready
Lovely staff, but the terrace was closed without any notice.
- Tom B.2 days agoReplied
Best brunch we have had in a long time.
- Ines V.3 days agoReplied
Great pasta, slow bar service on a Friday night.
Drafted in your voice.Sent by you.
Every review gets a draft that sounds like your business. You add what only you know, and nothing goes public until a person presses the button.
Reply to Marta K.
Hi Marta, thank you for your feedback. We’re really sorry for the wait. That’s not the experience we want for our guests. We’re looking into what went wrong and hope to welcome you back.
Reply to Marta K.
Hi Marta, thank you for your feedback. We’re really sorry for the wait. That’s not the experience we want for our guests. We’ve added a second cook for the evening rush, and we hope to welcome you back.
Sam, Trattoria Nove
Sam added one sentence and approved it. Today, 14:12
Example workspace
- Your settings on every draft
- Tone, length, signature and your own instructions live in AI Studio. Try them in the playground before a customer sees anything.
- It learns how you write
- Once your team has published ten replies, press Learn my voice and drafts pick up the phrasing you actually use.
- Adjust in one click
- Warmer, shorter, more formal, or tell it what to change in your own words.
Know what to fix, with the quote to prove it
The AI Analyst reads every review for sentiment, topics, intent and urgency. Each finding carries the customer’s own words, and a finding without a quote is never shown.
- Five dimensions you choose
- Business Health Radar scores the five things that matter to you, like food, service or value, each backed by reviews.
- Separate from your replies
- Automatic analysis runs on its own and never uses your reply allowance.
Wait time
Mostly negative
“waited 40 minutes”14 reviews
Staff
Mostly positive
“remembered our names”11 reviews
Noise
Mixed
“could not hear each other”6 reviews
Value
Mostly positive
“worth every euro”4 reviews
One location or forty clients
Each business, location or client gets its own workspace. Switch between them in a click. Reviews, replies and connected accounts never cross from one to another.
A restaurant, salon or practice
One inbox to check between everything else, and an email when something needs you.
Basic, free
A group with several locations
A workspace per location, reports for each, and roles for the people who reply.
Pro
An agency
One isolated workspace per client, switching in a click, and Member, Admin and Owner roles that limit what each person can change.
Agencies
An app developer
App Store and Google Play reviews in the same inbox, with replies kept inside each store’s limits.
Any plan, in beta
Basic is free. Pro is $29 a month, Agencies $99. Compare plans
What is ready, and what is not yet
We would rather show you what works today than sell you a roadmap. Statuses, not dates.
Fully supported
Verified against real accounts. In the product now, on every plan.
Google Business Profile connector
Full history import, automatic sync, replies posted from here.
Facebook Page connector
Recommendations and ratings, with replies posted from here.
AI Analyst on every review
Sentiment, topics and urgency. Each claim is backed by a quote from the review.
Bad-review alerts and daily digest
An email the moment a bad or urgent review lands.
Real-time Google reviews
New Google reviews arrive the moment Google sends them, with an hourly sync as the backstop.
Google visibility beside your reviews
Views, calls and direction requests from your Business Profile, next to your rating trend. Google only.
Beta
Connect them today. Built and working, still being verified. Expect the odd rough edge, and tell us about it.
Google Play connectorNew
Android reviews in the inbox, answered from ReviewHive. Google Play serves only the last 7 days, so we keep everything from the day you connect.
App Store Connect connector
iOS and macOS reviews with their headlines, replies included.
Tripadvisor connector
Reviews and your posted responses sync in. Read-only, since Tripadvisor has no reply API.
Coming soon
Designed and queued. No dates. They ship when they are ready.
More review sources
Tell us which platform hurts most. The next connector is chosen by request.
Search your whole review history
Find that one review from two years ago, across every source.
Scheduled client reports
A branded summary in your client’s inbox every month, for agencies.
Start with the reviews you already have
Connect a source and its reviews start arriving on their own. The first one that needs you will be at the top.
- Basic is free for one workspace and two people.
- Every review source is included on every plan.
- Downgrade whenever you like. Your reviews and analysis stay.
