Changelog


## The whole picture, in one click

Until now, the analytics in ReviewHive answered questions about a rolling window: the last 7, 30 or 90 days on your Dashboard, and up to a year on your Reports. That's exactly what you want when you're keeping an eye on the present. But it's not how you tell the story of your reputation over the long run.

So we added a new range to both places: **All time**.

On the **Dashboard** you'll now find it right next to "90 days". On **Reports**, it sits next to "1 year". Pick it, and every KPI, chart and list on the page recalculates to cover your entire review history, from your very first review through today.

## Why it matters

A rolling window is great for spotting what's happening right now, but it quietly hides everything that came before it. If your best month was eighteen months ago, a 90-day view will never show it. If your average rating has slowly climbed over two years, you can only see that climb when you can see all of it.

All time gives you that long view:

 * **Reputation trajectory that actually starts at the beginning.** The cumulative average rating (the number customers see on Google) is only meaningful when it's computed over every review you've ever received. All time plots that full curve.
 * **Volume and seasonality across years.** See which seasons bring the most reviews, and whether this year is tracking ahead of the last.
 * **A distribution and sentiment mix you can trust.** Averages over a handful of recent reviews swing wildly. Over your whole history, they settle into the truth.

## Built to stay honest

We were careful to keep the numbers meaningful:

 * The range tightens to the span of the reviews you actually have, so charts start at your first review instead of an arbitrary date far in the past.
 * Because there's no earlier period to compare "all of history" against, the period-over-period deltas (the little "vs prev." figures on each KPI) step aside in All time mode rather than showing a misleading comparison.
 * Exporting a report over the All time range produces a CSV clearly marked as `all-time`, so a full-history export is easy to tell apart from a fixed-window one.

## How to use it

1. Open your **Dashboard** or **Reports**.
2. In the filter row, choose **All time**.
3. Optionally narrow to a single source, Google or Facebook, with the source filter beside it.

That's it. Everything on the page now reflects your complete review history.

Long-term reputation is built one review at a time, over months and years. Now your review analytics can show that whole journey, not just the latest chapter.

Open your [Dashboard](/dashboard) or [Reports](/reports) to try the All time range, and read more product news on the [ReviewHive blog](/blog).


All time analytics: see your whole review history in ReviewHive


## We're still alive, and building again

If you've refreshed the ReviewHive blog over the last few months and heard nothing but crickets, this one's for you: **we're still here, and ReviewHive is back in active development.**

Silence on a blog usually means one of two things: a project quietly winding down, or a small team with its head down, shipping. We're firmly in the second camp. The lights never went off; we were rebuilding the engine while the car was still running.

Here's an honest update on where things stand, what changed under the hood, and what's landing next for your review management workflow.

## Where we've been

Great review management software is mostly invisible: it just works, every day, without drama. Getting there took some unglamorous work that doesn't make for exciting announcements, until it all adds up.

Over the quiet stretch we:

 * **Rebuilt the analytics engine** so every rating, trend and response-time figure comes from one shared, tested source of truth. No more numbers that disagree with each other from one screen to the next.
 * **Hardened the Google and Facebook connections**, including token refresh, so your reviews keep syncing without you having to reconnect.
 * **Moved onto faster, more reliable hosting** so the dashboard loads quickly and stays up.
 * **Polished the reply flow**, including AI-drafted replies you approve before anything is posted.

None of that is flashy on its own. Together, it's the foundation everything else is built on.

## What's new right now

The most visible result of all that work is the analytics you're already using, now with a longer memory.

We just shipped an **All time range** across your Dashboard and Reports. Instead of only seeing the last 7, 30 or 90 days, you can now measure your average rating, review volume, sentiment and reputation across your **entire** review history. It's the difference between a snapshot and the full story.

Read the details in [All time analytics: see your whole review history](/blog/changelog/all-time-analytics), or just open your [Dashboard](/dashboard) and pick **All time** to see it in action.

## What's coming next

We're not slowing down. On the roadmap:

 * **Smarter AI replies** that better match your brand's tone, length and signature.
 * **Deeper keyword and sentiment insights**, so you can see *what* customers keep praising or complaining about, not just how many stars they left.
 * **More review sources** to bring even more of your reputation into one place.
 * **A steady stream of updates right here**, so you're never left guessing whether we're still around.

## Thank you for sticking with us

To everyone who kept using ReviewHive through the quiet period: thank you. Your reviews kept syncing, your replies kept sending, and your feedback shaped everything above.

Managing your online reputation shouldn't be a second job. Our mission is the same as day one: help businesses turn Google and Facebook reviews into trust, insight and growth, with as little friction as possible.

We're back, we're building, and we're glad you're here. Take a look around your [dashboard](/dashboard), and keep an eye on the [blog](/blog), because there's a lot more coming.


product-updates

All time analytics: see your whole review history in ReviewHive

We're still alive: ReviewHive is back and in active development