ReviewHive

What ReviewHive is

One inbox for your Google, Facebook, Tripadvisor, App Store and Google Play reviews, with analysis you can act on and replies you approve.

One place for every review

Your customers leave reviews in several places. ReviewHive pulls them into a single inbox, keeps them up to date automatically, tells you what people are actually talking about, and helps you reply in your own voice.

Two connectors are fully supported — verified against real accounts, and we stand behind them without qualification:

  • Google Business Profile: ratings and reviews for the locations you manage.
  • Facebook Pages: recommendations and ratings left on your Page.

Three more are in beta. They are built and working, you can connect them today on any plan, and we are still verifying them against real accounts — so each carries a Beta pill on its card until it has earned its removal:

  • Google Play (beta): reviews of your Android app. Google only shares the last seven days, so ReviewHive keeps everything from the day you connect — and replies are capped at 350 characters, which is Google's limit rather than ours.
  • App Store Connect (beta): reviews of your iOS and macOS apps, with their headlines and your responses. You can reply from ReviewHive.
  • Tripadvisor (beta): reviews for your location, including responses you have already posted. Read-only — Tripadvisor has no API for posting a reply, so ReviewHive links you to the review instead.

More sources are coming soon; which one we build next is decided by what you ask for. See Review sources for the full comparison.

What you get

Every review from every connected source lands in one inbox, newest first. You can filter it by rating, source, reply status, date and subject.

Reviews with written feedback are read automatically: sentiment, what the customer wanted, how urgent it is, the topics they raised, and a one-line summary. Each finding carries a quote from the review it came from, so you can check it in a second.

ReviewHive drafts replies in the voice you configure. You edit the draft and post it yourself. Nothing reaches a public profile without a person pressing the button.

The dashboard covers the daily view. The reports page goes deeper: rating trends, response performance, when reviews arrive, topics moving over time, and a source by source comparison you can export.

You also get an email the moment a low-rated or urgent review lands, plus an optional morning digest of the last 24 hours.

Who it is for

  • A single business: one location, reviews handled by the owner between everything else.
  • A growing company: several locations, with a marketing or office manager who needs per-location breakdowns and team roles.
  • An agency: many clients, each in its own workspace, kept strictly separate.
Quickstart